Admin Assistant (E-Commerce)

Join our dynamic team as an Admin Assistant (E-Commerce) and support our online operations! You’ll help manage our e-commerce platform, assist with order processing, and ensure a smooth shopping experience for our customers.

Key Responsibilities:

• Respond promptly and professionally to customer inquiries on e-commerce platforms.

• Maintain product listings, update stock, and ensure accurate product information.

• Assist with processing online orders, returns, and exchanges.

• Coordinate with internal teams to resolve operational issues.

• Monitor customer feedback and suggest improvements to processes and service.

Key Requirements:

• Prior experience in e-commerce, online retail, or customer service preferred.

• Strong organizational, communication, and attention-to-detail skills.

• Comfortable using e-commerce platforms and office software.

• Positive attitude, proactive, and willing to learn.