Description
Duties & responsibilities
· Process and validate RMA orders.
· Attending to walk-in customers.
· Provide administrative and operational support to sales team, including preparation sales orders, delivery order, invoices and credit notes.
· Ensure the accuracy of order information.
· Handle orders from different e-commerce platforms, answer product/order inquiries.
· Respond to emails, phone calls. Respond to customer inquiries and provide accurate information regarding product availability, pricing and delivery schedules.
· Conduct regular stocktakes to ensure accurate inventory levels.
· Collaborate with relevant departments to reconcile inventory discrepancies.
· Perform bookkeeping. Manage and organize office files, documents, and records.
· Other ad-hoc duties as assigned.
Requirements
· Min O'levels or equivalent.
· Good communication with interpersonal skills.
· Detailed oriented and able to work independently.
· Proficiency in Microsoft Office and other office tools.
· Prior experience in an administrative role is an advantage but not required.
All interested candidate, please send detailed CV stating your current and expected salaries, reason for leaving and date of availability.
We regret that only shortlisted candidates will be notified.