Advertising Sales Expert (Hong Kong Market/ Office Hours/ East)

Enable your future

 At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top Reasons to work with TDCX

•  Attractive remuneration, great perks, and performance incentives

• Comprehensive medical, insurance, or social security coverage

• World-class workspaces

• Engaging activities and recognition programs

• Strong learning and development plans for your career growth

• Positive work culture that enables your future

• Easy to locate area with direct access to public transport

• Flexible working arrangements

• Be coached and mentored by experts in your field

• Join a global company, winner of hundreds of industry awards

We are seeking for talents who have passion in digital marketing and sales to join our team. You will be reaching out to clients from Hong Kong region by identifying business goals and needs and to provide a customized digital marketing solution.

Job responsibilities:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.

• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of Small to Medium Business (SMB) clients with responsibility for growing revenue.

• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.

• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.

• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.

• Produce success stories for advertisers who have had success in growing their business by using the products.

• Advising clients on how to yield the best ROAS (Return on Ad Spend) through their ad campaigns with digital marketing knowledge.

• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least Diploma in any field.

• Preferably with 2 years of working experience in the related field is ideal for this position. However, fresh graduates are encouraged to apply.

• Strong time management skills and motivation to exceed expectations.

• Enjoy working in a fast-paced environment and be able to balance multiple tasks at the same time.

• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.

• Excellent verbal and written communication skills in English and the language of the supporting market.

Additional Information:

• Working Location: Bedok (Between Kembangan and Bedok MRT)

• Working Hours: 9am to 6pm (Mondays to Fridays)

• Training: up to 4 weeks

• Compensation Package: Basic Salary + Monthly Sales KPI Incentive

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit www.tdcx.com for more info.