Affiliate Growth & Operations Manager

1 Year Contract

Location: Raffles

We are seeking a highly driven and analytical Affiliate Growth & Operations Manager to build, scale, and optimize a global affiliate marketing program. This role combines operational excellence, growth strategy, partner management, and performance optimization, with a strong focus on advertiser acquisition and revenue growth.

You will work cross-functionally with product, marketing, support, and business teams to drive scalable affiliate growth initiatives while improving operational efficiency and partner experience.

Key Responsibilities

Affiliate Program Operations

• Manage day-to-day affiliate program operations, including partner onboarding, activation, troubleshooting, and engagement.

• Set up affiliate tasks, campaigns, missions, incentives, and tracking assets within internal platforms.

• Execute email campaigns for partner acquisition, engagement, and reactivation.

• Manage affiliate community operations and maintain strong partner relationships.

Growth Strategy & Program Scaling

• Build and scale an international affiliate marketing program focused on advertiser acquisition and revenue growth.

• Develop affiliate recruitment strategies, including audience segmentation, geographic targeting, and industry focus.

• Design scalable lead generation and partner incubation strategies to grow the affiliate ecosystem.

• Collaborate with vendor teams and external partners to drive high-quality affiliate business development.

Incentive Design & ROI Optimization

• Design and optimize partner incentive mechanisms to maximize participation and engagement.

• Conduct A/A testing, A/B testing, and other experiments to improve affiliate program performance and ROI.

• Continuously refine incentive structures based on performance insights and partner behavior.

Data Analysis & Reporting

• Analyze campaign, mission, and funnel performance data to identify trends, bottlenecks, and growth opportunities.

• Monitor KPIs and flag anomalies such as tracking issues, low activation rates, or coupon problems.

• Produce structured analytical reports with actionable recommendations for stakeholders.

Product & Workflow Optimization

• Develop and improve SOPs for onboarding, campaign setup, communications, and issue resolution.

• Partner closely with product and support teams to enhance affiliate tools and user experience.

• Support the development of scalable acquisition and incubation workflows, including AI-enabled operational tools.

Website & Landing Page Management

• Build, update, and optimize affiliate websites, landing pages, and educational hubs.

• Execute content and design updates using CMS platforms such as WordPress or Webflow.

• Improve page conversion, clarity, and overall user experience.

Partner & Internal Support

• Provide operational support to affiliate partners regarding tracking, attribution, incentives, and tools.

• Support internal teams with data insights, reporting, and partner performance analysis.

• Assist with training materials, documentation, webinars, and enablement initiatives.

Quality Assurance & Compliance

• Ensure affiliate missions, incentives, and promotional materials comply with platform policies and regional regulations.

• Conduct regular audits on tracking integrity, partner activities, and promotional content.

Requirements

• Bachelor’s degree or above.

• 3–5 years of experience in affiliate marketing, growth operations, digital marketing, strategy & operations, or creator ecosystems.

• Experience in internet or technology companies preferred.

• Strong analytical and data handling skills (Excel/Google Sheets required; SQL is a plus).

• Experience with funnel analysis, operational reporting, and KPI tracking.

• Basic proficiency in WordPress, Webflow, HTML, or CSS is advantageous.

• Experience in experimentation frameworks (A/B testing, incentive optimization, ROI analysis).

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