Affiliate Marketing Operation Executive

Job Details:

1. Contract Duration: 12 Months

2. Working Location:  One Raffles Quay

3. Working Hour: 10 - 7 pm

Job Descriptions:

1. Affiliate Program Operations

• Manage daily operations of the affiliate program, including partner onboarding, activation, and troubleshooting.

• Set up affiliate tasks, missions, incentives, and tracking assets within internal platforms.

• Runs email campaigns for both acquisition and reactivation

• Manages affiliate community on a day to day scale operations basis..

1. Data Analysis & Reporting

• Gather and analyze missions and campaign data to identify trends, growth opportunities, and performance bottlenecks.

• Flag anomalies early (e.g., tracking drops, coupon issues, low activation rates).

1. Process & Workflow Optimization

• Develop and refine SOPs across onboarding, mission or campaign setup, communications, and troubleshooting.

• Identify bottlenecks in tools or workflows and recommend improvements.

• Work closely with the product team and support to enhance overall program experience.

1. Partner & Internal Support

• Address affiliate partner inquiries related to tools, attribution, tasks, or rewards.

• Provide internal teams with data, insights, and operational support for partner performance.

• Assist in delivering training materials, documentation, or webinars to partners or internal teams.

1. Quality Assurance & Compliance

• Ensure missions, incentives, and partner materials comply with platform guidelines and regional regulations.

• Conduct regular checks on partner content, tracking integrity, and promotional activities.

1. Website & Landing Page Management

• Build, update, and maintain websites, landing pages, and educational hubs for affiliates.

• Execute design updates or content tweaks using CMS tools (e.g., WordPress, Webflow).

• Continuously optimize pages for conversion, clarity, and user experience.

Requirements

• min 2 years of experience in operations, digital marketing, affiliate marketing, or creator ecosystems preferred.

• Strong data handling skills (Excel/Sheets; SQL a bonus).

• Ability to build and update web pages (Webflow/WordPress/HTML/CSS basic proficiency advantageous).

• Highly organized, structured, and detail-oriented.

• Strong problem-solving and cross-team coordination abilities.

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