Assistant Brand Planner - Order Management

JOB SUMMARY:

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of home furnishings in the United States and Canada. Our brands are among the best known and respected in the industry, including Williams-Sonoma, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, and West Elm. We successfully market our brands through three major channels – retail stores, catalogs, and the internet. One of the key growth strategies for Williams-Sonoma Inc. is global expansion. This expansion will be done through company-owned & operated stores/DTC channels, and through strategic franchise partnerships.

This position coordinates all end-to-end purchase order management activities and communicates with cross functional teams for their assigned categories within a brand for our Global business. This position also supports reports generation and analysis as needed.

KEY RESPONSIBILITIES:

Order management

• Co-ordinate with Global Business Partners on order submission within the required timeline

• Ensure timely order placements, acceptance and revisions to vendors

• Maintain and update accurate ship dates, quantities, costs and descriptions on purchase orders

• Follow up on the purchase order, shipping and receiving status

• Monitor order fulfillment & shipment tracking status and provide to internal and external stakeholders and Global systems

Communication

• Collaborate with US Merchandising teams on SKU setup process and SKU availability to support on time purchase order creation

• Work closely with Sourcing and Logistics to support timely delivery of goods to all markets

• Collaborate with Global Sourcing and negotiation with vendors to improve timely acceptance and on time delivery

• Communicate relevant ordering information updates to Global partners, Sourcing team and vendors

• Participate in calls with Global cross functional teams

Reporting and analysis

• Run weekly/monthly reports for internal and external stakeholders

• Perform analysis of shipment timing to support the monthly revenue forecast

Others

• Participate in cross-functional initiatives or projects

• Share best practices among the team to improve and drive efficiency

• Other tasks assigned by supervisor on an ad hoc basis

  
  

QUALIFICATIONS:

• Candidate must possess a tertiary qualification with 2-3 years of Supply Chain Management, Order Management and/or Customer Service experience

• Proficient in Microsoft Excel. Knowledge of Microsoft Access is an advantage

• Meticulous and detail-oriented with strong follow through

• Strong analytical, problem solving and organizational skill

• Excellent written and verbal communication skills

• Ability to prioritize and work in a fast paced, collaborative environment