Description
We are looking for an Assistant eCommerce Manager who can drive growth, optimise performance and elevate our brand’s presence across brand.com and in major marketplaces. This role requires someone who is hands-on, analytical and proactive, someone who takes ownership and pushes initiatives that move the numbers.
Key Responsibilities
Drive Ecommerce Growth
Plan and execute strategies to grow revenue across brand.com and marketplaces
Optimize product discoverability through SEO, onsite search, content updates and merchandising
Identify growth opportunities, test ideas and implement improvements to boost traffic, conversion and AOV
Manage Campaigns and Product Launches
Own the execution of seasonal campaigns, new arrival drops and promotional activities
Coordinate assets, landing pages, pricing and stock readiness
Work with marketing to align paid media, CRM and onsite campaigns
Marketplace Performance Management
Manage daily performance across Shopee, Lazada, Zalora and TikTok Shop
Develop growth plans with Key Account Managers
Monitor platform dashboards closely and act quickly on gaps or opportunities
Data, Reporting and Optimisation
Track daily performance, category trends and bestsellers
Analyse sales data and user behavior to recommend actions and improvements
Produce actionable weekly and monthly reports
Cross-Functional Ownership
Work closely with supply chain on inbound readiness, stock availability and sell-through optimisation
Collaborate with customer service to ensure high service quality and quick issue resolution
Coordinate with marketing for campaign assets, paid media needs and brand.com updates
Requirements
Diploma or Degree in Ecommerce, Digital Marketing, Business or related fields
Minimum 1 year of experience managing ecommerce or marketplaces such as Shopify, Shopee, Lazada and TikTok Shop
Comfortable working with large and fast-moving assortments within the fashion category
Strong analytical skills with proven ability to drive measurable improvements
Proficient in Excel, including VLOOKUP, XLOOKUP, pivot tables and data cleaning
Good understanding of ecommerce marketing, onsite optimisation, SEO and marketplace tools
Proactive, solutions-focused and able to take ownership of outcomes
Comfortable working fast and adapting quickly in a retail environment