Assistant Key Account Manager

Job Descriptions:

Customer Engagement

• Drive Joint Business Planning with key customers (MT and E-commerce) to maximize the alignment of customer and H&H internal objectives.

• Conduct and lead quarterly reviews with trade customers on sales performance and drive customer initiatives.

• Regular engagement with customers to foster close working relationships and drive sales and category initiatives.

• Work with internal and external key stakeholders to ensure high quality and timely execution of trade activities and launches to meet KPIs.

• Work with Customer Inventory Controller / supply chain/ 4 PL / E-com distributor to address all stock matters. Ensure healthy inventory level in trade/warehouse.

Delivery of Business Objectives

• Prepare and execute annual sales account plan and budget for assigned customers to achieve business objectives.

• Monitor sales progress on a daily basis in order to achieve monthly KPIs in terms of Sales, Display and Speed to Market. Perform gap analysis and propose recovery plan.

• Optimize allocated GTN to drive sales. Track and manage GTN within allocated budget.

• Responsible to provide monthly Trade Expenditure accruals

• Responsible to verify and match incoming claims and settle disputes with customer should it arise.

• Achieve company's new product introduction KPI (eg: distribution, market share, gross sales).

• Work closely with Marketing team to achieve market share target.

• Responsible for demand planning and forecasting by customers. Provide monthly sales forecast and involve in monthly meeting with Supply Chain team

Data Analysis

• Proactively manage account related data and information (eg. E-com dashboard and scanned sales reports) as an analytical tool for decision making and identifying business opportunities.

• Trade intelligence report: Competitors' NPD, price and promotions and impact on respective account. Highlight and propose counter plans.

• Diploma / Degree in any business-related disciplines

• Minimum of 5 years sales experience in FMCG, preferable in handling Modern Trade key accounts and Ecommerce.

• Experience in FairPrice AND Watsons will be added advantage.

• Independent, outgoing, self-driven and positive attitude with good communication, negotiation and presentation skills

• High analytical skills with strong business acumen

• Able to work under pressure and tight schedule and fast-paced environment

• Team player and have excellent interpersonal skills

• Able to lead the sales operation team to drive business result