Associate, Communications & Compliance (FMCG Company)

Job Details:
Location: West
Duration: 6 months
Working Hours: Mon - Fri office hours
Salary: Up to $2800 (depending on qualification and experience)

Key Responsibilities

Electronic Shelf Labels (ESL) & Digital Price Cards (DPC) Deployment

• Coordinate and support the deployment of ESL and DPC solutions across new, renovated, and existing stores.

• Work closely with Store Design, Technology, Operations, and external vendors to ensure successful implementation.

• Conduct store training and provide ongoing operational support for both platforms.

• Monitor and resolve deployment and production issues, escalating where necessary to meet service level agreements (SLAs).

• Act as the key point of contact for store deployment activities from project initiation through store opening.

Testing & System Support

• Perform User Acceptance Testing (UAT) for system enhancements and new features.

• Liaise with vendors and technology teams to track and resolve system issues and defects.

• Maintain testing documentation, change requests, training materials, and standard operating procedures (SOPs).

• Identify opportunities to improve processes and enhance system performance.

Project Coordination & Vendor Management

• Coordinate hardware procurement and installation schedules to support project timelines.

• Track deployment progress and ensure completion of handover requirements with stores and vendors.

• Collaborate with stakeholders to ensure smooth project execution and transition into operations.

OneComms Administration & Operational Support

• Monitor and follow up on store-related cases logged through the OneComms portal.

• Prepare reports and escalate system or hardware issues to relevant stakeholders.

• Support the dissemination of operational communications to stores, ensuring information accuracy and compliance with company guidelines.

Requirements

• Min Diploma in Business, Business Information Systems, or a related discipline.

• Prior experience in the retail industry is advantageous but not essential.

• Comfortable working with various backend systems and technology platforms.

• Proficient in Microsoft Excel and Google Workspace applications.

• Strong interest in technology and eagerness to learn new skills.

• Proactive, hands-on, and willing to support operational activities on-site.

• Adaptable and comfortable working in a fast-paced, evolving environment.

• Able to work independently under pressure while managing multiple priorities.

• Strong communication and interpersonal skills, with a collaborative team-oriented mindset.

• Detail-oriented with strong problem-solving and organisational abilities.

• Singaporeans Only.
  

Interested applicants, please click APPLY with your updated resume!

We regret to inform that only shortlisted candidates will be notified!

Ng Shirlyleen (R1769974)
RecruitFirst Pte Ltd (E.A.13C6342)