Description
About the role
This role focuses on retail operations and in-store execution, supporting the brand team in maintaining visual merchandising standards, managing stock coordination, and executing product launches and activations across retail locations. You will act as the day-to-day point of contact between store teams and the brand team, ensuring smooth communication and issue resolution.
Key responsibilities
Conduct regular store visits to audit visual merchandising, planogram adherence, and brand guideline compliance, flagging and resolving gaps with store teams
Liaise with retail operations and warehouse teams on stock allocation, replenishment, and sell-through tracking at store level
Coordinate production, distribution, and store-level installation of point-of-sale materials, signage, and pricing collateral
Support on-ground execution of product launches, in-store promotions, and activations, ensuring timelines and brand standards are met
Track and compile store-level sales, stock, and campaign performance data for review by the Brand Manager
Identify and escalate operational or execution issues with recommended fixes
Act as the day-to-day point of contact between store teams and the brand team
Support the Brand Manager in coordinating with marketing team, suppliers, and vendors on deliverables and timelines
About you
1–2 years of experience in brand marketing, retail operations, or visual merchandising, preferably within consumer fashion, retail, or lifestyle categories
Diploma or Bachelor's degree in Marketing, Business Administration, Retail Management, or a related discipline
Working knowledge of retail operations, visual merchandising standards, and stock/inventory processes
Comfortable with basic performance tracking and reporting (sales, stock, campaign metrics)
Proficient in MS Office (Excel, PowerPoint); familiarity with retail execution or reporting tools is a plus
Hands-on and detail-oriented, comfortable spending regular time in stores
Proactive, organized, and able to manage multiple store/vendor touchpoints simultaneously
Clear communicator, able to work effectively with both store-level staff and corporate stakeholders