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Brand & Marketing Manager

The 1872 Clipper Tea Co

Full Time Redhill, Central Region Mid Level Competitive
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Description

The 1872 Clipper Tea Co. is seeking a visionary Brand & Marketing Manager to be part of its core management team. As the strategic architect of our "farm-to-cup" evolution, you will be a key driver of our next level of growth, bridging our rich heritage with modern lifestyle trends and ensuring ethical commerce remains at the heart of our global expansion. This is a pivotal role for a creative storyteller who understands the nuance of premium retail/F&B and the data-driven world of modern e-commerce. Reporting directly to the General Manager, you will manage the synergy between our digital flagship, physical retail boutiques, and signature tea bars.


Roles & Responsibilities


Strategic Brand & Partnerships



  • Develop and execute a marketing roadmap that elevates "modern tea culture" and defines our market positioning.

  • Identify and secure high-impact partnerships with lifestyle brands, luxury hospitality, and corporate entities to expand brand reach and prestige.

  • Champion the "Ethical Commerce" narrative, ensuring our commitment to grower communities is a core USP integrated into all brand and partnership touchpoints.


Campaign Management & Performance



  • Lead the planning and rollout of 360-degree marketing campaigns across digital, retail, and tea bar channels.

  • Manage and optimise the marketing budget, ensuring high efficiency in spend.

  • Track and report on campaign performance, focusing on ROAS and ROI across all consumer touchpoints.


Digital & E-commerce Growth



  • Direct the growth of our digital flagship, optimising the UI/UX and user journey for a premium, seamless experience.

  • Manage full-funnel digital marketing, including SEO/SEM strategy, paid social media, and email automation flows.



Omni-channel Integration (Retail & Tea Bars)



  • Design immersive O2O (Online-to-Offline) campaigns to drive foot traffic and loyalty for physical boutiques and tea bars.

  • Ensure a consistent, world-class sensory brand experience across all physical "offline" touchpoints.


PR, KOL & Community Engagement



  • Lead a robust PR and communications strategy to position the brand within premium tea and lifestyle sectors.

  • Identify and manage high-value partnerships with KOLs and influencers who align with our values of craftsmanship and sustainability.


Team Leadership



  • Lead and mentor a high-performing marketing team, fostering a culture of innovation and excellence.

  • Direct the creation of high-fidelity brand assets that honor our history while appealing to a contemporary global audience.

About The 1872 Clipper Tea Co

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