Business Development Manager

Major Job Responsibilities/Duties

● Identify, qualify and develop new business opportunities across target industries and markets

● Drive revenue growth within existing accounts by identifying upselling, cross-selling and strategic partnership

opportunities

● Achieve sales, retention and business growth targets aligned with organisational objectives

● Build and maintain strong long term client relationships through proactive engagement and solution oriented

consultation

● Utilise CRM system to effectively manage pipelines, document customer interactions, track opportunities and maintain

accurate sales forecasting

● Prepare and present proposals, quotations and customised business solutions tailored to client requirements

● Analyze clients’ operational and workflow challenges to recommend suitable localization, automation, and AI-powered

language solutions

● Conduct consultative discussions with clients on the adoption of AI-driven translation technologies, machine

translation, workflow automation, and localization process optimization

● Collaborate closely with internal operational, production, and technology teams to design customized AI-enabled

solutions based on client business needs

● Stay updated on emerging AI technologies, generative AI developments, machine translation trends, localization

technologies, and digital transformation advancements relevant to the industry

● Demonstrate strong understanding of technology-enabled business solutions, SaaS-based platforms, automation tools,

and AI-assisted productivity systems

● Support the organization’s innovation initiatives by identifying opportunities to integrate AI and technology solutions

into client workflows and internal processes

Job Qualifications & Skills Preferred/Required

Required skills:

o Strong qualifying skills - Ability to research prospects, analyze potential untapped revenue against business drivers and

assess commercial feasibility

o Outstanding presentation, preparation and delivery skills (from Executive to C suites)

o Solution selling and consultative sales methodologies

o Business centric in developing ROI for clients to understand the value of solution

o Ability to articulate and align organization solutions with clients’ vision to executives and business line managers

o Conceptual understanding of AI-driven localization and how automation applies to enterprise language solutions

o Ability to work and communicate with technical people

o Organized and methodical in approach

o Ability to work independently with minimal supervision

o Positive attitude in the face of change, client centric mindset and proactive approach to problem solving

o Ability to maintain professionalism and focus when under pressure and tight deadlines

Required Experience:

o Minimum Bachelor’s Degree (or equivalent) in a related field (Business administration, Marketing), with a higher GPA

above 3.5

o Min. 5 years of Sales experience

o Experience in translations/ localization industry is preferred but not required.

o Experience in using Salesforce preferred but not required

o Proven track record of selling technology solutions that involve automation, AI integrations is a plus