Channel Sales Operations Specialist (Contractor) | UP $5,000 + Bonus | Central

RecruitFirst Hiring! You will be outsourced/ deployed to:

📍 Location (Nearest MRT): Raffles Place

🕒 Working Days/Hours: Mon – Fri, 9am to 6pm

📅 Duration of Work: 1 Year (Renewable)

💰 Salary: Up to $5,000 + Completion Bonus

📋Key Responsibilities:

Sales Operations, Legal & Financial Compliance

• Contract & Legal Coordination: Act as the primary operational liaison between the Sales team and the Legal department to manage agency contract lifecycles, revisions, and compliance requirements.

• Financial Workflow Management: Oversee agency credit applications, invoice processing, billing reconciliations, and ticket resolution, ensuring smooth and compliant financial operations.

• Process Standardization: Identify bottlenecks in current agency management workflows and build standardized SOPs (Standard Operating Procedures) to scale operational efficiency.

Agency Enablement & Product Knowledge Transfer

• Knowledge Base Creation: Synthesize complex digital ad product features and delivery logic into clear, localized product documentation, training materials, and toolkits for agency partners.

• Partner Communications: Own localized channel communications, including draftin and distributing EDMs (Electronic Direct Mail), platform policy updates, and campaign incentive rules.

• Best Practice Sharing: Analyze channel performance data to identify trends, curate operational best practices, and share insights to help agencies optimize their ad spend.

Cross-Functional Coordination & Event Management

• Workshops & Events: Plan, coordinate, and execute B2B marketing events, agency study sessions, and product workshops to deepen agency understanding of our ad solutions.

• Cross-Departmental Synergy: Collaborate with internal Product, Tech, Compliance, and Finance teams to unblock agency delivery issues and ensure a closed-loop resolution for operational hurdles.

✅ Requirements:

• Bachelor’s degree or equivalent practical experience.

• 1–3 years of professional experience in digital marketing, ad operations, sales operations, or consulting experience within an ad agency or tech media platform is highly preferred.

• Professional working proficiency in multiple languages (written and spoken), with the ability to communicate effectively with international stakeholders and external partners.

• Strong logical thinking with a high attention to detail; comfortable navigating legal contracts and financial data spreadsheets.

📩 Interested applicants, click "Apply Now" or send your updated resume to yvonne.zou@recruitfirst.co

We regret to inform you that only shortlisted applicants will be notified.

Zou Xin Zhen (Yvonne)

R26161677

RecruitFirst Pte Ltd

E.A. 13C6342