Client Servicing Executive

Job Description:

• Take pride in professional account servicing and be committed to close every business deal with integrity and thorough servicing


• Meet and liaise with clients to understand their requirements and provide regular updates on projects, including project status reports and sales forecast reports


• Prepare and deliver marketing plans to achieve key objectives


• Maintain good relationship with media vendors and publishers to ensure collaboration in campaign / events


• Spearhead and develop creative and integrated media solutions for clients to maximise the impact of the marketing campaigns by using offline and online engagement solutions offered by the agency


• Strategies, execute and evaluate all digital marketing and social media campaigns and activities – across all different platforms – for internal and external projects


• Produce, execute and deliver projects on time, within budget and exceeding all clients’ expectations


• Identify trends and insights, keep abreast of new social media or creative executions and digital marketing trends


• Participate and provide ideas during internal creative brainstorming sessions and occasionally for client pitches


• Collaborate with a team of creative staff from concept development to delivery of final product


• Any ad-hoc duties as directed

Job Requirements:

• Possess at least a Business Administration / Sales / Digital Marketing / Marketing / Mass Communications / Creative / Media and Advertising or equivalent


• Minimum 2 years of client servicing or B2B experience


• Be proactive with good communication skill, customer focused and interpersonal skills


• Meticulous, ability to multi-task and work within tight timeline


• Possess positive disposition, independent, resourceful and a team player