Description
The Business Intelligence and Data Analytics team plays a critical role in conducting close-loop data-driven business iterations. As business intelligence specialists and data analysts, our scope of work is not limited to just performance monitoring and reporting, but also in proactively finding actionable insights to help drive high-impact business changes. Our end-to-end data solution reduces the gap between the business teams and technical teams, and achieves real ‘intelligence’ in the iteration cycle. Browse our Business Intelligence and Data Analytics team openings to see how you can make an impact with us.
Job Description:
Policy Improvement
- Utilise SQL, Regex, Excel, to monitor policy detection and improve policy rule capture to maximise detection and QC efficiency
- Identify root causes of inefficiencies and design scalable, data-driven solutions
- Develop and execute improvement roadmaps aligned with business priorities
- Track performance and measure impact of implemented initiatives
- Identify opportunities to integrate AI and automation into listings and content workflows
Policy & Governance Management
- Review and enhance Listings & Content policies across categories
- Partner with both internal Listing sub teams, and external teams including Legal, Corporate Affairs, Seller Operations, Logistics, and other stakeholders to develop and implement policy changes
- Conduct impact assessments and ensure proper cascade and adherence to policies
- Standardize and maintain policy documentation and reference materials
- Manage BAU activities while aligning operational workflows with established governance frameworks
- Execute a comprehensive listing strategy, detect policy violations, and enforce compliance across all operational stages to ensure total governance
Project Management & Stakeholder Engagement
- Partner with regional teams to align on global protocols and best practices
- Drive stakeholder alignment in a fast-paced, matrixed environment
Data Analysis & Reporting
- Analyze operational and compliance data to identify trends and improvement opportunities
Requirements:
- Bachelor’s degree in a quantitative field such as Industrial Engineering, Management Engineering, Business, or related fields
- Strong analytical and structured problem-solving skills
- Advanced proficiency in Microsoft Excel and PowerPoint
- Experience working with one or more languages for querying and analysis - SQL skill is Mandatory
- Strong project management and stakeholder management capabilities
- Ability to work effectively in a fast-paced, multi-cultural environment