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Description
Responsible for defining and creating content strategies aligned with business objectives and user needs, optimizing for search engines and social media.
- Content Strategy
- Define and detail a strategy for how the content helps a product or service to deliver on its value proposition.
- Create sensible processes for structuring and refreshing content.
2. Content Creation and Optimization:
- Translate complex information into clear and concise language.
- Develop compelling copy, including headlines, taglines, and body text.
- Maintain consistent tone and style across products.
- Apply SEO best practices to content creation.
3. User Research and Analysis:
- Conduct user research to understand needs, preferences, and behaviors.
- Utilize various research methods, including interviews, surveys, and analytics.
4. Information Architecture:
- Design and organize content for easy navigation and findability.
- Validate information architecture using methods like card sorting and tree testing.
5. Usability and Accessibility:
- Create content that is accessible and inclusive.
- Design and conduct usability tests to evaluate content effectiveness.
6. Content Management:
- Audit, track, and map content to information architecture.
- Ensure consistency and accuracy across all content.
7.Design Pattern Application:
a) Utilize industry best practices and emerging technologies for content organization and presentation.
8. Brand Alignment:
- Develop content consistent with the company's brand image.
- Address both business goals and consumer needs in content creation.
9. Continuous Improvement:
- Stay updated on the latest developments in SEO, content trends, and consumer behavior.
- Identify areas for improvement based on usability testing and performance metrics.
10.Cross-functional Collaboration:
a) Work with designers, product managers, and other stakeholders to ensure content aligns with overall product strategy.
Requirements
- Experience working as a Content Strategist, UX Writer, Communications Designer or related design role.
- Diploma or Bachelor's degree in marketing, communications, advertising, journalism, product design, UX, or related field.
- Skilled in copywriting, content creation, and copy editing, including writing in different voices and styles for various target audiences.
- Strong content presentation skills.
- Comfortable working with Product, Tech, Data, and Business partners to deliver services and experiences
- Strong knowledge of product design processes and emerging technologies
- Demonstrates systems thinking, teamwork, leadership, planning, and successfully implemented projects in a dynamic and agile environment.
- Self-directed, organised, and efficient; a deep and insightful thinker who likes the challenge of a complex problem and is an effective communicator, presenter, and negotiator.