Customer Care Executive // Energy sector

RecruitFirst is hiring! Job details as follows: 
Location: Somerset 
Working Hours: 8.30am – 6.00pm (Monday – Friday) 

Responsibilities: 

• Consistently deliver quality customer service via existing channels such as our hotline, email inbox and online enquiries 

• Familiarise with the three key segments which they are expected to handle day to day: Residential, Small Commercial and Tenants

• Support the ongoing development of new/ digital initiatives as the company embraces new technologies to keep up with an evolving market

• Supporting the company's other activities in line with its overall vision as a leading electricity retailer in Singapore

Requirements:  

• Singaporeans only

• Strong interpersonal skills to work effectively with various stakeholders, both within and outside our company 

• Excellent communication skills - able to write, present and correspond effectively with any stakeholder(s) as required

• Prior experience or knowledge in relevant industries is an advantage 

• Adequate proficiency in MS Office 

• Experience with CRM, ERP or other relevant enterprise software/ solutions are a plus 

• Diploma/ Degree in related field(s) is an advantage 

Kiera Ong
Outsourcing team 
RecruitFirst Pte Ltd (E.A.13C6342) 

*Only shortlisted candidates will be notified.