Customer Care Specialist

🚗 We're Hiring: Automotive Service Advisor



Employment Type: Permanent Full-Time

Are you passionate about cars and customer service? Join our dynamic team and be the bridge between technical excellence and customer satisfaction!

• Handle customer requests for vehicle repairs, modifications, and maintenance.


• Provide repair recommendations and prepare accurate cost estimates.


• Manage documentation for costing, claims, and vehicle history.


• Assist with vehicle check-in and respond to walk-in and phone inquiries.


• Coordinate with the Supplies & Logistics team for spare part pricing.


• Perform administrative tasks including cash collection and report preparation.


• Support service recovery efforts and build strong customer relationships.


• Carry out additional duties as assigned by the manager.

• Minimum NITEC in Automotive Technology.


• At least 3 years of experience in Customer Service.
  


• Experience in the automotive / transport industry would be an added advantage.


• Strong communication skills and ability to work independently.


• A valid Class 3 driving license would be an added advantage.

• Competitive salary and benefits


• Opportunities for training and career advancement


• Supportive team environment


• Work on exciting and diverse projects

📩 Ready to take the wheel? Apply now and drive your career forward with us!