Customer Service | 12 Months | Central

Provide exceptional customer service for logistics clients, handling compensation claims and ticket inquiries. 12-month contract role.

Roles & Responsibilities:

• Handle close logistics complaint tickets within the ticket system

• Identify opportunities to improve the on-time resolution rate and accuracy rate of tickets.

• Checking and align monthly compensation bills with logistics service provider.

Qualifications:

• Have more than 2 years of working experience as customer service

• Degree Holder

• Meticulous, organised and eager to learn

• Skilled in using Excel

• Prior experience in e-commerce customer service or logistics service providers is a preferred advantage

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.

We regret to inform that only shortlisted candidates will be notified.

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