Customer Service Executive cum Admin

We are looking for a friendly, responsible, and eager-to-learn Customer Service Executive cum Admin to join our team. This role is a great opportunity for someone who enjoys communicating with people, staying organised, and supporting day-to-day operations in a positive and fast-moving environment. Fresh graduates are welcome to apply.

What You’ll Be Doing

●     Assist customers by replying to inquiries through calls, email, and other channels in a professional and helpful manner

●     Support customer order processing, including checking product availability, quotations, and delivery updates

●     Coordinate with the warehouse and internal teams to ensure smooth daily operations

●     Provide administrative support and assist with general office coordination

●     Work with the retail team on order-related support, as well as the allocation of gifts and marketing materials

●     Help monitor customer feedback and reviews, and support efforts to maintain a positive customer experience

Who We’re Looking For

●     Fresh graduates are welcome to apply

●     Prior experience in customer service or e-commerce would be an advantage, but is not required

●     Good communication skills, both spoken and written

●     A positive attitude and willingness to learn

●     Customer-focused, organised, and attentive to details

●     Able to work well in a team and manage tasks in a timely manner

●     Minimum Diploma in any discipline

What We Offer

●     Competitive salary and benefits package

●     Opportunities for learning and career development

●     A supportive and collaborative work environment