Customer Service Officer / Operations Assistant (Store & Retail Support)

📍 Somerset | Health & Wellness FMCG Industry

What’s Offered:

• Basic Salary $2500 – $3500 (based on experience)

• 14 Days AL + Bonus + Staff Discount

• Working Hours: Tue to Fri, 11am-8.30pm | Sat 11am-6pm

• Rest Days: Sunday & Monday

Operations Assistant (2 Vacancies)

• Handle daily store operations, including picking, packing, and stock arrangement

• Conduct stock checks and prepare reports using Microsoft Excel

• Maintain store cleanliness and organization

• Manage stock movement and inventory tasks

• Support overall retail operations to ensure smooth workflow

• Comfortable with physical tasks, including carrying loads during operational duties

Customer Service Officer (1 Vacancy)

• Provide excellent customer service support to both walk-in and online customers

• Attend to customer inquiries via phone, email, and in-person

• Prepare reports and maintain records using Microsoft Excel

• Ensure high levels of customer satisfaction and service efficiency

Requirements (for both positions):

• Min. 2 years of experience in customer service or retail operations (experience in MLM, hotel, or hospitality industry is an advantage)

• Proficient in Microsoft Excel and basic reporting

• Customer service–oriented with strong communication and interpersonal skills

• Bilingual in English and Mandarin to effectively communicate with Mandarin-speaking customers

• Singaporean only

📲Interested? Send your resume to mtc011@mtcconsulting.com.sg

Only shortlisted candidate would be notified

EA Reg. No: R1982917 | Lee Bee Yen

EA License No: 15C7752