Customer Service Sales Support (Up $3300 + allowances , Central)

1 year contract (Renewable/ convertible based on manpower and performance)
Basic Up $3300 + transport allowance + completion bonus
Location: near bras basah mrt
Mon - Fri, 9am to 6pm
Sat/ ph work 9am to 3pm, will be compensated duty allowance. ** this will only be applicable when you're independent in your work

Duties:

• Handle and process large volume of quotations and sales orders within the stipulated target time (including verifying and rectifying of part number errors on the orders)

• Respond to enquiries from customers via phone, email and web chat in a prompt, courteous and professional manner

• Process claims that arise from shipment delays, defective items, wrong pricing, etc

• Collaborate with internal and external stakeholders to resolve any issues that may arise with regards to customers’ orders (including requesting of lead time changes to suppliers)

• Encouraging customers to order online through the e-commerce store

Requirements

• Minimum GCE “O” Level Qualification

• Minimum 1 year of experience in order processing and handling of customer’s enquiries, able to handle large volumes of orders and enquiries.

• Comfortable to work in a fast-paced environment

Interested applicants, please send your resume to aliciasl.lim[at]recruitfirst.co or click "Apply Now" below

Alicia Lim Si Le

R2197748

EA License No. 13C6342

Only shortlisted candidates will be contacted.Thank you

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