Digital Advertising Account Specialist (SG base)

Job Responsibilities:

• Build and maintain relationships with new and existing clients through phone, chat, and email communication.

• Identify clients’ business needs and provide suitable advertising solutions to support their goals.

• Manage a portfolio of small and medium business (SMB) clients and drive revenue growth through effective account management.

• Offer pre- and post-sales support, ensuring clients have a positive experience using the advertising platform.

• Provide insights, feedback, and recommendations based on client performance and campaign data.

• Share success stories and best practices to inspire advertisers to achieve better results.

• Stay updated on advertising products and industry trends to provide informed advice to clients.

• Perform other related tasks as assigned to support overall business objectives.

Job Requirements:

• Minimum 2 years of relevant experience in sales, account management, or client servicing is preferred.

• Strong time management skills with a proactive attitude to achieve and exceed targets.

• Experience in business development, consultative selling, or managing client portfolios will be an advantage.

• Excellent communication skills — verbal, written, and listening.

• Self-motivated and able to work independently in a fast-paced, performance-driven environment.

• Comfortable working with computers and handling multiple systems.

• Strong proficiency in English, Mandarin and Cantonese is required, as the role involves communication with international clients and partners.