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Description
1. Merchant Acquisition & Onboarding
- Identify, approach, and close new merchants for listing and campaign participation.
- Build strong relationships with merchant partners and maintain ongoing communication.
- Manage onboarding process including registration, deal setup, and training support.
- Track merchant performance and gather feedback to optimise future campaigns.
2. Identify New Business Opportunities
- Proactively identify and propose new business ideas or partnership models that align with app growth objectives.
3. Digital Marketing & Campaign Support
- Assist in executing digital campaigns across social media, CRM, and in-app placements.
- Support content creation and scheduling for merchant promotions and user engagement.
- Monitor campaign KPIs and help prepare reports and dashboards for internal reviews.
4. Operations & Platform Coordination
- Liaise with internal teams (product, tech, design) to ensure merchant content and promotions go live smoothly.
- Support merchant and user queries related to voucher redemption, promotions, or listings.
- Assist in QA checks on app content and promotional flows during key launches.
5. Administrative & Documentation Work
- Maintain and update merchant records, contracts, and promotion forms.
- Prepare presentation decks, reports, or promotional assets as needed.
- Handle finance and administrative matters and file organisation.