E-Commerce Account Manager

Sheldon Global Pte Ltd is the company behind home-living brands Table Matters, HOUZE, and Painting Matters. We are looking for an E-Commerce Account Manager to join our growing team.

About the Role

The E-Commerce Account Manager is responsible for managing and growing our brand portfolio across multiple online retail platforms in Singapore, owning the full end-to-end account management cycle from product listing optimisation to campaign execution and performance reporting.

Key Responsibilities

• Manage day-to-day operations across Shopee, Lazada, Redmart, FairPrice Online, KrisShop, Watsons Online, and SiteGiant

• Optimise product listings with accurate titles, descriptions, SEO keywords, pricing, and high-quality images

• Plan, execute, and monitor promotional campaigns for platform mega-sales events (11.11, 12.12, Payday Sales)

• Analyse sales data, traffic metrics, and conversion rates to identify growth opportunities

• Coordinate with the marketing team on digital content, promotional assets, and seasonal campaigns

• Liaise with platform account managers to secure campaign slots and visibility placements

• Manage inventory levels in coordination with the logistics team

• Prepare regular performance reports and present key findings to management

• Stay updated on platform algorithm changes and emerging trends in online retail

Requirements

• Minimum 1–2 years of experience in e-commerce account management or related field

• Hands-on experience with Shopee, Lazada, or equivalent platform

• Strong analytical skills, proficient in Excel or Google Sheets

• Meticulous attention to detail for product content accuracy

• Good communication and cross-functional coordination skills

• Experience with home-living, lifestyle, or consumer goods brands is advantageous