E-commerce Assistant
Good Food Always Industries Pte. Ltd.
Description
About the role
We are seeking an enthusiastic E-commerce Assistant to join our team at Good Food Always Industries Pte. Ltd. in the Toh Guan West Region. This full-time role will provide critical support to our e-commerce operations, ensuring a seamless online shopping experience for our customers.
No experience? No problem! We're happy to train the right person. What's most important to us is your eagerness to learn and your attention to detail.
What you'll be doing
Marketplace Management: Directly manage our stores on Shopee and Lazada , ensuring our product listings are always up-to-date and optimized. You'll also help run our promotions and flash sales.
Order Fulfillment: Process all incoming orders quickly and accurately, coordinating with our logistics partners to make sure our snacks get to our customers on time.
Customer Service: Provide friendly and efficient support to customers through the marketplace chat, answering questions and resolving any issues to maintain our high seller rating.
Content Support: Assist in preparing and uploading product photos and descriptions that make our snacks irresistible.
What we're looking for
Mindset: A strong desire to learn and grow in the e-commerce industry.
Skills: You are incredibly organized, have a sharp eye for detail, and can manage multiple tasks efficiently. You're also a great communicator and a proactive problem-solver.
Experience: Previous experience on Shopee or Lazada is a plus, but we welcome all applicants who are ready to dive in and learn.
What we offer
Career Growth: As a fast-growing company, we offer clear paths for you to take on more responsibility and grow your career with us.
Competitive salary and performance-based bonuses
Comprehensive healthcare and insurance benefits
Generous learning and development opportunities
Discounts on our high-quality food products
About us
Good Food Always is a fast-growing food snack brand that's all about making delicious food accessible to everyone. You've probably seen us on Shopee and Lazada—we're proud of the community we're building there. Now, we need a passionate and organized E-commerce Assistant to help us keep up with our growth and make sure our customers always have a great experience.
Apply now to become our next E-commerce Assistant!