E- Commerce Assistant

Responsibilities

• Plan, film, and edit short-form video content for platforms such as TikTok, Instagram, and Facebook

• Manage e-commerce platforms (Shopee, Lazada, TikTok Shop), including product listings, pricing updates, and promotions

• Monitor and respond promptly and professionally to customer enquiries and chats to maintain high customer satisfaction

• Process daily orders and coordinate with operations to ensure timely packing and shipment

Requirements

• Basic experience in e-commerce, social media, or content creation preferred

• Familiar with video editing tools (e.g. CapCut or similar apps)

• Good written and verbal communication skills in English and Mandarin

• Diploma / Degree or equivalent