E commerce cum Marketing Executive

E-commerce cum Marketing Executive

Working hours: Monday-Friday (9am-6.30pm)

Location: Suntec Tower 4

Salary: $3000-$4500

Job Responsibilities:

1. E-Commerce Platform Operations

Responsible for the operation and marketing of e-commerce platforms including Lazada, Shopee, official website/micro-program store, and TikTok Shop.

2. Social Media Management

Responsible for content creation, campaign planning, shooting and editing for platforms such as Xiaohongshu (RED), TikTok, Facebook, Instagram, and WeChat.
Includes account setup, growth strategy, and account management.

3. Traffic Conversion & Brand Promotion

Manage traffic conversion strategies, including:

Converting public traffic from online marketplaces into private domain traffic

Driving traffic to offline retail stores

Fan engagement and community management

Responsible for brand culture building and product promotion campaigns.

4. Customer Service & Support

Respond to customer inquiries via social media, WhatsApp, or other digital platforms

Provide product information, assist with order-related issues, and handle basic after-sales support

Ensure communication is timely, friendly, professional, and aligned with brand standards