E-Commerce Executive
AGPG Asia
Description
Job Summary:
We are a SME, seeking an experienced and strategic E-Commerce Executive. The ideal candidate will have strong leadership skills, a deep understanding of e-commerce platforms, and the ability to innovate and improve operations while managing and motivating the team to achieve business goals.
Key Responsibilities:
Oversee day-to-day operations of the company’s e-commerce platforms (e.g., website, shopee, lazada).
Address customer inquiries, complaints, and returns via e-commerce platforms in a timely and professional manner.
Monitor and manage product listings, ensuring accurate descriptions, pricing, and inventory levels.
Manage stock levels and ensure that inventory is updated regularly on e-commerce platforms.
Prepare weekly reports on refund/return cases.
Create Delivery Orders for warehouse team to prepare orders
Coordinate with drivers to ensure accurate order fulfillment, and accuracy in return stocks.
Optimize product listings and web content for search engine visibility and user engagement.
Manage and monitor online advertising performance.
Work with e-commerce platform managers, and web designers to maintain and update the e-commerce website.
Ensure the website is user-friendly, visually appealing, and functioning properly.
Willing to work 5.5 days (Mon to Fri 8am to 5pm, Sat 8am to 12pm)
Qualifications:
Diploma / Degree in Business, Marketing, or related field
Minimum of 2 years’ experience in e-commerce
Strong knowledge of e-commerce platforms ( Shopify, Amazon, Lazada, Shopee) and digital marketing strategies.
Excellent analytical skills with the ability to interpret complex data and generate actionable insights.
Exceptional communication, leadership, and interpersonal skills.
Proactive, innovative thinker with a problem-solving mindset.
Ability to manage multiple projects and meet tight deadlines.
Benefits:
Competitive salary with performance-based increment.
Leadership role with significant impact on company growth.
Opportunities for professional development and career advancement.
Collaborative and dynamic work environment.