E-Commerce Executive

We are looking for a dynamic individual to support and drive our company’s e-commerce business for multi-brands across different marketplace platforms and online buyers.

Key Responsibilities

• Responsible for the overall e-commerce sales on Shopee, Lazada, Tiktok, Amazon and Odoo.


• Responsible for daily e-commerce operations, including uploading and monitoring product information on the platforms.


• Ensure timely execution of order process management.


• Update stock count, monitor shipment & delivery of orders, assure on-time deliveries and update systems accordingly.


• Provide customer service to support the sales growth.


• Attend queries, resolve any concerns on their orders with minimum TAT, maintain accurate and timely records of correspondences or discussions with customers.


• Prepare monthly summary sales reports.


• Plan and execute e-commerce promotion campaigns.


• Work with in-house designers to prepare promotion banners, category banners and campaign artwork.

Requirements

• Energetic, collaborative and results-oriented person with 1-2 years of sales experience in FMCG.


• Possess at least a Diploma in any field.


• Self-starter who is technologically savvy, organised and able to operate well in a team under pressure.


• Possess good analytical skills to evaluate sales reports to build competitive sales strategy and promotions for each platform.


• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).