E-Commerce Executive

Job Summary
An E-Commerce Executive is responsible for managing online sales channels,optimizing product listings, coordinating digital promotions, and ensuring asmooth customer shopping experience across e-commerce platforms. The rolesupports revenue growth through effective online store management and digitalmarketing initiatives.

Key Responsibilities

• Manage and maintain online stores on marketplaces ande-commerce platforms.


• Upload, update, and optimize product listings,descriptions, pricing, and images.


• Process and track online orders, returns, and customer inquiries.


• Plan and execute online promotional campaigns, discounts, and seasonal sales activities.


• Analyze sales performance, website traffic, and customer behavior to identify growth opportunities.


• Generate regular reports on sales, inventory, and campaign performance.


• Coordinate with marketing teams to develop digital content and promotional materials.


• Monitor competitor activities, pricing strategies, and market trends.


• Ensure accurate product information and a positive customer experience across all channels.

Requirements

• Diploma or Bachelor's Degree in Business, Marketing, E-Commerce, or a related field.


• 1–3 years of experience in e-commerce, online retail,or digital marketing.


• Familiarity with marketplace platforms such as Shopee,Lazada, and Amazon.


• Proficiency in Microsoft Excel and data analysis.


• Strong organizational and communication skills.


• Knowledge of digital marketing, SEO, and online advertising is an advantage.


• Ability to manage multiple tasks and meet deadlines.