Description
E-Commerce Executive
1. Online Store Management
Upload new products (name, SKU, pricing, sizing, descriptions)
Ensure product images & stock levels are accurate
Manage campaign setup
2. Marketplace Operations (Shopee / TikTok Shop / Lazada if any)
Monitor daily sales performance
Join platform campaigns & submit forms
Optimise product ranking (keywords, titles, bundles)
3. Order Fulfilment Coordination
Process daily orders
Liaise with warehouse / outlets for stock
Handle returns & exchanges
4. Digital Marketing Support
Create promo mechanics for online
Push app notifications / WhatsApp broadcast
Work with designer for banners & landing pages
5. Performance Tracking
Prepare weekly sales report
-
Track:
Best sellers
Conversion rate
Traffic
Campaign ROI
6. Customer Experience
Reply to online enquiries
Monitor reviews & ratings