Description
About the role
This is a hands-on role covering day-to-day e-commerce operations, affiliate collaborations, livestreams, and occasional events and marketing activities.
Key responsibilities
Handle minimal customer service enquiries across online platforms
Assist with basic e-commerce administration, including maintaining accurate product listings and stock quantities across platforms
Create and coordinate promotions, deals, bundles, vouchers, gifts & other customer campaigns across e-commerce platforms
Find, manage and coordinate affiliate, influencer and other collaboration opportunities
Coordinate with affiliates and creators for livestreams, product collaborations and other promotional activities
Provide product knowledge and selling points to affiliates, influencers and collaborators
Assist with and coordinate events involving Hong Kong / Taiwan celebrities, influencers and other guests
Assist with livestream arrangements and on-site coordination
Support other company marketing activities and ad-hoc projects when required
About you
Presentable and comfortable communicating with different people
Organized and detail-oriented
Proactive and able to take initiative
Able to manage different tasks and priorities
Comfortable coordinating with external parties
Willing to learn and take ownership of assigned projects
Chinese & English speaking
Experience in marketing, affiliate management, social media, e-commerce, events management, livestreaming, influencer / KOL coordination, or content or digital marketing is an advantage