Description
About the role
We are looking for Singaporean. Hands-on 5.1/2 days E-Commerce Operations & Content Assistant role supporting a growing online business. The ideal candidate should be comfortable working with both warehouse operations and online e-commerce platforms. This practical role involves order fulfilment, product listing, product photography and basic social-media content preparation. This is not a purely office-based position — the candidate must be willing to work in the warehouse/packing area as part of the daily job.
Key responsibilities
5.1/2 days job - Check and process daily online orders, print order sheets, invoices and shipping labels
Ensure orders are processed accurately and on time, and update order status on respective platforms
Pick products according to customer orders and check product name, variant, quantity and condition before packing
Pack orders neatly and securely for delivery and ensure correct shipping labels are attached
Assist with stock checking and inventory accuracy, and maintain a clean and organised packing/work area
Take clear and professional product photographs (front, back, side and detail photos) and perform basic photo editing, cropping and background preparation
Prepare and upload new product listings with product information including name, description, selling price, promotion price, barcode/SKU, size/volume, images, variations and stock quantity
Update existing listings when prices, promotions, stock or product information change
Assist with daily operation and maintenance of Shopify, Shopee, Lazada, company in-house online shop and other online marketplaces
Prepare product photos and simple promotional content for TikTok, Facebook and Instagram, assist in creating short product videos, and upload/post content according to company schedule
About you
Experience in e-commerce, online marketplace operations or warehouse order fulfilment is preferred
Familiarity with Shopify, Shopee and Lazada will be an advantage
Able to use a computer confidently
Basic knowledge of Excel/Google Sheets
Able to take good product photographs using a phone or camera
Basic knowledge of photo/video editing is an advantage
Familiarity with TikTok, Facebook and Instagram
Careful and accurate when processing orders
Able to work independently and follow instructions
Organised, responsible and willing to learn