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E-commerce & Social Commerce Executive

UParcel

Full Time Remote Mid Level Competitive
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Description

About the role


MXHL PTE LTD is a fast-growing logistics and e-commerce enabler based in Singapore. Through our platform uParcel, we support businesses with last-mile delivery and are expanding into social commerce, helping brands grow their sales on TikTok Shop, Shopee, and other digital channels.


We are looking for a hands-on and independent E-commerce & Social Commerce Executive to drive content, live selling, and marketplace operations.


What you'll be doing


1. Social Media & Content Creation



  • Plan, create and publish creative content on TikTok and Instagram


  • Build network with Affiliates for sponsored postings and product samples


  • Build Brand kit for each channel, identify trending content formats and adapt them for brand use


  • Shoot and edit short-form videos (Reels, TikTok)


  • Maintain a consistent posting schedule



2. Live Commerce (TikTok / Instagram Live/Shopee)



  • Plan and host live selling sessions


  • Prepare engaging scripts, promotions, and product showcases


  • Engage with viewers and drive conversions during live sessions


  • Analyse live performance and improve results



3. Marketplace Management (Shopee & TikTok Shop)



  • Upload and optimise product listings (titles, descriptions, images)


  • Manage pricing, promotions, and campaigns


  • Monitor stock levels and coordinate with fulfilment team


  • Ensure smooth order processing and customer experience



4. Campaign & Performance Management



  • Execute platform campaigns (e.g. 9.9, 11.11, flash sales)


  • Track performance metrics (sales, conversion rates, engagement)


  • Suggest improvements based on data insights



5. Coordination & Operations



  • Work closely with internal logistics team (uParcel) for fulfilment


  • Source and Liaise with affiliates, suppliers, brands, and partners


  • Ensure timely execution of all campaigns and content plans



Requirements



  • 2-3 years of experience in e-commerce, social media, or digital marketing


  • Familiar with TikTok, Instagram, Shopee, and/or TikTok Shop


  • Comfortable appearing on camera and hosting live sessions


  • Basic video editing skills (CapCut, Canva, or similar)


  • Creative ideas with Strong execution skills and attention to detail


  • Hands on and able to independently perform the work requirements without supervision



Good-to-Have



  • Experience running TikTok Live or live selling


  • Experience managing Shopee or TikTok Shop backend


  • Understanding of social commerce trends in Singapore/Malaysia


  • Basic knowledge of ads (TikTok Ads / Shopee Ads)



Personality Traits



  • Proactive and hands-on (not afraid to execute)


  • Creative but also data-driven


  • Comfortable working in a fast-paced startup environment


  • Strong communication and problem-solving skills



KPIs (What Success Looks Like)



  • Consistent content output (e.g. 3–5 posts per week)


  • Growth in followers and engagement


  • Successful execution of live sessions


  • Increase in sales and conversion rates


  • Accuracy and efficiency in marketplace operations



Salary & Benefits



  • Salary range: SGD 3,000 – SGD 4000 (depending on experience)


  • Performance-based incentives (optional)


  • Opportunity to grow into a managerial role


  • Exposure to fast-growing e-commerce and logistics industry



How to Apply


Interested candidates should submit:


Resume


Portfolio (TikTok / IG content, if any)


(Optional but highly encouraged) A short video introducing yourself or sample content that was created on tiktok or instagram

About UParcel

Description pending