E-Commerce Specialist

Ready to launch your career and join something extraordinary? At W Network, we’re on the hunt for brilliance—and we want you with us! We’re seeking energetic, driven minds who are excited to innovate, build, and disrupt the tech landscape. If ambition fuels you and you thrive in a fast-moving environment where your ideas can shape tomorrow, this is your chance to stand out.

Responsibilities

• Plan and execute marketplace strategies to achieve defined business goals and drive measurable growth


• Deliver a positive digital shopping experience by ensuring customised and accurate product content and information across platforms


• Identify and implement industry and marketplace best practices to lead growth initiatives across multiple marketplaces


• Develop and manage strategic initiatives with marketplaces to increase brand share and revenue


• Monitor and optimize performance metrics including store visits, page views, add-to-cart rate, follower acquisition, conversions, average order value, transactions, and revenue


• Build and maintain strong relationships with fulfilment partners by influencing and educating them on product knowledge and processes


• Collaborate effectively with cross-functional teams such as product and marketing to ensure seamless execution of promotional and product campaigns


• Analyze data, trends, and performance metrics to generate actionable insights and provide strategic recommendations to leadership for vertical growth


• Serve as the primary liaison with fulfilment partners for new product launches, promotional campaigns, and inventory management


• Manage escalation and resolution of customer enquiries to maintain positive customer engagement and experience

Required competencies and certifications

• Deep knowledge of e-commerce across digital channels, marketplaces, traditional online retailers, and social commerce


• Strong understanding of digital commerce trends and selling strategies in digital marketplaces


• Experience working with resellers, distributors, or fulfilment partners


• Proven analytical and numerical skills with proficiency in store analytics and data-driven decision making


• Minimum of 2 years’ experience in e-commerce and account management fields