Ecommerce and Operations Junior Executive

About the Role

We (Baby Central Singapore - https://baby-central.com.sg/) are looking for a proactive, hands-on problem solver who thrives on both execution and ideas. If you love getting things done, spotting opportunities, and building something better every day, this role is for you.

This is not your typical desk-bound role. You will play a key role in ensuring smooth order fulfilment, expanding our product range through brand partnerships, and driving revenue growth across our website. It’s a unique hybrid role where operations meets creativity, and where your ideas can directly impact revenue and customer experience.

If you’re detail-oriented but also commercially curious, and enjoy rolling up your sleeves while thinking big, we’d love to meet you.

Key Responsibilities

1. E-commerce Operations & Order Fulfilment

• Own the end-to-end order journey—from picking and packing to dispatch

• Ensure every order goes out accurately, efficiently, and on time

• Monitor inventory and anticipate restocking needs

• Keep our warehouse organised, efficient, and scalable

• Handle returns and work closely with the customer service

2. Warehouse & Inventory Management

• Oversee stock intake and inventory tracking

• Conduct stock checks and resolve discrepancies proactively

• Continuously improve warehouse workflows for speed and accuracy

• Work closely with logistics partners to ensure seamless deliveries

3. Product Sourcing & Merchandising

• Discover and onboard exciting new brands and products

• Build strong supplier relationships and negotiate win-win terms

• Craft compelling product listings (descriptions, pricing, visuals)

• Keep our catalogue fresh, accurate, and conversion-focused

4. E-commerce Growth & Revenue Generation

• Contribute to marketing campaigns, launches, and growth initiatives

• Identify opportunities to increase traffic and sales

• Analyse performance and recommend data-driven improvements

• Optimise product pages and collections to maximise conversions

Requirements

• 1–3 years of experience in e-commerce, retail operations, or warehouse operations (preferred)

• Comfortable with hands-on operational work (packing orders, managing stock)

• Strong organisational skills and attention to detail

• Proactive, resourceful, and willing to take ownership

• Basic understanding of e-commerce platforms (e.g. Shopify) is a plus

• Good communication skills for supplier and internal coordination

What we offer

• Discretionary Bonus

• Birthday Leave

• Medical Allowance

• Staff Purchase Discount

What We’re Looking For

• Someone who enjoys both operations and growth — not just one side

• A self-starter who can identify problems and implement solutions

• A team player with a positive, can-do attitude

• Interest in e-commerce trends, products, and customer experience

Why Join Us

• Opportunity to directly impact business growth and revenue

• Exposure to both operational and commercial aspects of e-commerce

• Fast-paced, entrepreneurial environment with room to grow