Description
The incumbent will assist the Manager of Ecommerce & Operations to administer and process matters pertaining to the subscription and distribution of various editions worldwide as well as Ecommerce order fulfillment.
Responsibilities:
E-Commerce Operation & Order Fulfillment
Coordinate with contracted distribution partners and liaise with brands to ensure the timely delivery of watch shipments
Assist to ensure accurate stock levels are reflected on Revolution shop via Shopify
Assist to ensure efficient and smooth running of e-Commerce operations
Co-ordinate with forwarders for deliveries/insurance coverages for watches
Monitor and follow up on customer orders to ensure timely updates on shipping, delays, or stock issues.
Ensure compliance with customs and import/export requirements for international shipments
Prepare and verify invoices to third-party service providers, ensuring accuracy, and liaise with the finance department for processing.
Magazines Subscriptions & Circulation
Co-ordinate with forwarders e.g. Fedex and DHL, postal agents, printers and suppliers to provide accurate documentation for distribution and deliveries for the various editions and ensure that magazines are on schedule.
Assist in responding to queries regarding subscriptions, e-commerce and circulation in a timely manner.
Assist in database management – accurate data entry, maintenance & regulation.
Assist to optimize renewal and subscriptions of the magazine
Review mailing lists and make any additions or removals
Assist to identify key distribution channels
Administration duties
Assist in monthly stock count and audit of inventory with Finance Team on last working day of month
Maintain and organize logistics and inventory records, ensuring all documentation is up-to-date and accurate.
Manage administration duties – attend meetings on logistics matters
Manage and monitor packing materials stock level
Assist to attend to walk-in guest or vendors
Other ad-hoc duties as assigned by Management.