Executive, Marketing & Communications

Food from the Heart (FFTH) is an independent non-profit organisation food charity established in 2003. Its vision is to be the leading charity in Singapore devoted to alleviating hunger through efficient distribution of food by providing reliable, consistent and sustainable food support to the less fortunate through food distribution programmes. FFTH helps thousands of lives each year by garnering support from sponsors, donors and volunteers to fight hunger through its five core programmes: Bread Run, Community Food Pack, Project Belanja!, School Goodie Bag, and Market Place. FFTH invites committed and competent individuals to join our team in advancing the well-being of our beneficiaries in Singapore. If you are looking for a career that is meaningful, challenging and rewarding; join us.

Job Summary:

Shape and promote the charity’s identity and mission to our donors, volunteers &supporters, the public through various marketing and communication channels andefforts, with a focus on digital marketing. This is a hands-on role suited fora proactive self-starter who thrives in a fast-paced, multi-project environment. 

Key Responsibilities

• Independently manage social media, email, and digital campaigns, ensuring quality, consistency, and performance across all touchpoints

• Research, conceptualise and create content for storytelling on social media (e.g. graphic design, capturing meaningful moments, infographics, short video edits and production).

• Manage Platform management for Facebook, Instagram, LinkedIn etc. (i.e. monitoring, moderating, publishing, curating, analysing, strategizing and community engagement) to support audience growth.

• Ensures that all materials present a clear, unified, and positive image for the organisation /or brands.

• Track digital trends and recommend improvements to tools, processes, and performance.

• Assist in the preparation and distribution of original promotional content such as articles, news and press releases, email marketing and other updates on behalf of the organisation.

• Promote our events creation of collaterals, publicity and post-event recap on FFTH owned communications channels.

• Coordinate with internal teams and external vendors to develop digital assets, including copy and design

• Manage wesbite SEO and SEM to support website traffic growth.

• Support in corporate communications such as website content management, Annual Report etc.

• Work closely with Fundraising, Programmes, CSR and Volunteer Management teams to achieve common objectives.

• Provide administrative and operational support to the team as required, including documentation, coordination, and follow-up on action items.

• Assist with scheduling reporting, and preparation of materials for internal reviews and Board reporting.

• Support procurement processes, invoicing, and vendor-related administration.

• Performs other related duties as assigned.