Executive, Operations (Dry DC)

Working Location: Penjuru Distribution Centre

Working Hours:

3 weeks Tue- Sat 7.30am to 5pm

1 week Tue- Sat 1.30pm to 11pm

Off days: Sun & Mon

Job Title: Operations Executive (Outbound, Assembly):

Grocery Logistics of Singapore Pte Ltd (GLS) is a key logistics service provider to NTUC FairPrice’s

brick and mortar as well as e-commerce business units. GLS is currently expanding into other business

segments, hence looking for self-starter individuals to join our Business Development Division.

Job Overview

• To organize and operate the section so as to achieve higher productivity.

• To efficiently plan and organize the daily work activities in his section.

• To effectively lead and control the section at optimum productivity level.

• To train and supervise the subordinates to manage the section efficiently and effectively.

• Submit all relevant documents to the manager on time.

• Control overtime incur & reduce damage stock to achieve high productivity.

• To ensure picking and stacking contractors provide sufficient trucks to achieve a 99.7% KPI benchmark.

• Introduce improvement measures to achieve better picking accuracy.

• Able to stand in as duty manager in the department when the manager is away.

• Handle GLS hotline enquiries.

Responsibilities

• Daily Picking Progress: Monitor daily picking progress closely to ensure all picking activities are completed as planned.

• Manpower Planning: Plan and dynamically allocate manpower to support daily picking activities and consistently meet changing operational requirements.

• Contractor Liaison: Liaise proactively with picking contractors for additional manpower planning, particularly during critical festive peak periods like the Chinese New Year (CNY) peak.

• Performance Reviews: Conduct Quarterly Business Reviews (QBR) with the picking contractor to evaluate recent picking performance and align on concrete improvement plans.

• KPI Monitoring: Monitor and analyze critical warehouse KPIs including picking accuracy, delivery on-time, and workplace safety to ensure high performance is consistently achieved.

• Systems Coordination: Raise system-related issues with the WMS (Warehouse Management System) vendor or internal IT department promptly to minimize operational downtime.

• Inter-departmental Liaison: Coordinate closely with the Inbound department to address and resolve any order fulfillment issues.

• Financial Accruals: Prepare and close monthly accruals accurately within the required timeline.

• Inventory Management: Manage stationery and office supply ordering to maintain adequate inventory levels.

• Staff Discipline: Monitor staff discipline, daily attendance, and overall ground performance.

Requirements

• Minimum diploma in logistics/supply chain, engineering, or a business-related field, but a degree is preferred.

• Proven experience in Logistics and Supply Chain Management.

• Experience in a supervisory role or hands-on warehouse operations.

• Experience handling WMS software and contractor management is a plus.

• Excellent documentation, planning, and organizational skills.