Floral Glasshouse & Retail Manager
FLORTE DESIGN PTE. LTD.
Description
About Us
At Maison Garden, we believe in the power of nature to uplift, inspire, and bring people together. Nestled in the lush greenery of Dempsey, our space combines a floral market, botanical bar & café, and creative workshops — a warm and welcoming sanctuary for flower lovers, home decorators, and budding creatives.
The Floral Glasshouse & Retail Manager will be responsible for curating and overseeing all floral and retail experiences at the Glasshouse.
This is a hands-on leadership role part floral stylist, part operations coordinator and part retail curator. Perfect for someone who thrives in a creative yet structured environment.
You will:
• Handle B2B and B2C flower sales
• Design and refresh floral displays in the glass house
• Source flowers locally and internationally
• Manage a small, curated selection of retail merchandise
• Maintain Maison Garden’s premium customer experience and brand aesthetic
What You’ll Do
1. B2B & B2C Floral Sales
- Build and nurture relationships with florists, event planners and walk in customers.
- Manage wholesale orders and ensure reliable, high-quality supply for B2B clients.
- Guide retail walk-in customers, providing recommendations and ensuring a luxury boutique experience.
- Upsell floral products and seasonal offerings to drive sales.
2. Visual Merchandising & Market Display
- Design, update, and maintain the daily floral display layout, ensuring it is inspiring, cohesive, and aligned with Maison Garden’s brand.
- Plan seasonal themes and special displays for key occasions (Valentine’s Day, Mother’s Day, etc.).
- Ensure Glasshouse floral displays are always well-stocked, visually appealing, and properly labeled.
3. Procurement & Supplier Management
- Source flowers and foliage locally and overseas, ensuring high quality and a unique selection.
- Negotiate with suppliers to balance quality and cost efficiency.
- Track inventory levels and forecast upcoming needs to minimize wastage.
- Coordinate logistics for deliveries and shipments.
4. Retail Merchandise Management
- Oversee a small curated range of retail products
- Maintain inventory levels, reorder as needed, and flag fast-moving or low-stock items.
- Create visually appealing retail displays that complement floral arrangements.
- Assist in product selection and sourcing to align with Maison Garden’s lifestyle concept.
5. Collaboration & Brand Alignment
- Work closely with the marketing team to align displays with campaigns, workshops, and events.
- Share customer insights to inform product and marketing decisions.
- Support events team with floral and retail setups for corporate functions, workshops, and launches.
6. Operations & Administration
- Oversee daily Glasshouse operations, including opening/closing procedures and its maintenance.
- Prepare weekly reports covering:
- Floral stock and wastage
- Procurement needs
- Sales performance (floral & retail)
- Ensure compliance with hygiene and operational standards.
Who You Are
- Prior experience in luxury retail, floral boutiques, or lifestyle merchandising preferred.
- Strong eye for aesthetics, design, and detail.
- Excellent communication and relationship-building skills.
- Organized, reliable, and able to manage stock and procurement processes.
- Hands-on and proactive, not just managing, but actively involved on the floor.
- Passionate about curating experiences, not just products.
- Thrives in a boutique, customer-facing environment.
- Balance of creative flair and operational discipline.
Perks & Benefits
- Daily staff lunches provided
- Medical benefits for full-time staff
- Paid annual and medical leave (Full-Time)
- Be part of a visionary lifestyle brand redefining floristry and boutique retail.
- Work in a beautiful, inspiring space surrounded by flowers, design, and creativity.
- Opportunity to shape and grow a highly curated, premium retail experience.
- Collaborative, passionate team culture.