Description
Operations Management
Oversee daily operations of wellness, imaging, and radiotherapy clinics to ensure smooth, efficient, and compliant service delivery.
Manage manpower planning, resource allocation, and staff scheduling to meet operational needs.
Supervise and evaluate staff performance, encourage professional development, and promote teamwork.
Maintain accurate operational records and submit regular performance reports to management.
Ensure compliance with company policies, standard operating procedures, and Ministry of Health regulations.
Partnerships & Stakeholder Engagement
Build and maintain strong relationships with medical equipment suppliers, partners, and regulators.
Work closely with department heads (Finance, HR, IT, Imaging, Wellness, Radiopharmaceuticals, and Radiotherapy) to support seamless operations.
Represent the company in meetings, committees, and industry forums as required.
Financial & Performance Management
Manage operational budgets, control expenses, and ensure financial discipline.
Review results and recommend actions to maximize revenue and profitability.
Support the board and leadership team in expansion planning, new service launches, and process improvements.
Marketing & Business Development
Collaborate with the Sales and Marketing team to grow the client base and community outreach.
Support brand-building initiatives, including e-commerce, advertising, public relations, and promotional campaigns.
Use commercial insight to expand the company’s network and promote healthcare services.
Leadership & Service Excellence
Ensure teams deliver high-quality, patient-centered care.
Implement service quality standards and uphold continuous improvement initiatives.
Provide training and guidance to enhance operational performance and service delivery.
Administrative & Other Duties
Support cross-functional projects as directed by the COO and administrative board.
Perform other related duties as assigned by management.