Intern, Business Development and Operations

Roles & Responsibility

1. Operations support

• Conduct competitive and market analysis of the previous sales performance in terms of discount / vouchers / bundles offers applied to improve and optimize the next one


• Continuously assess and optimize operations processes, procedures, tools, and automatization of recurring reports


• Monitor KPIs and set-up guidelines to measure the performance and service level of the floor team


• Prepare weekly team meetings - gathering information from different departments and transferring it to the whole team


• Support the floor team on Flash Sales event execution when necessary

2. Corporate business development support

• Prepare monthly sales and management reports, evaluate sales trends, and highlight areas of action


• Analyse sales and adapt each analysis to brand needs and particularities


• Participate in post-sale meetings with brands


• Data analysis - compute consumer data to provide insightful trends and understand consumer behaviour and preference


• Assist in drafting of agreement with brands


• Any other ad-hoc tasks assigned by the supervisor

Knowledge, experience and capabilities

• High-energy self-starter with a relentless, entrepreneurial work ethic


• Proactive, able to understand the needs of the brands / customers / team


• Exceptionally organised, with time management and multitasking skills


• Flexible and able to work across departments, quickly switching between tasks


• Excellent communication skills and interpersonal skills


• Hands-on with Excel and Word, ideally with Shopify / Google Analytics