Inventory Executive (Operations, Supply Chain)

Office Location: 5 Joo Koon Circle

Salary Range: $3200 - $3800

Role Summary

The Inventory Executive is responsible for leading inventory control and receiving operations within an e-commerce grocery fulfillment center. This role manages a team of ~40 staff, ensures high in-stock availability, maintains inventory accuracy, and works closely with business and FSQ stakeholders to deliver service excellence, food safety, and compliance.

Key Responsibilities

Team Leadership & Operations

• Lead, supervise and manage a team of approximately 40 inventory and receiving associates

• Plan manpower deployment across receiving, putaway and inventory control activities

• Drive productivity, discipline and adherence to operational SOPs

• Coach team leads and ensure smooth shift handovers

Inventory Management & Control

• Ensure high inventory accuracy through cycle counts, audits and reconciliation

• Manage inbound receiving, putaway and stock movements within WMS

• Monitor inventory aging, damages, shrinkage and expiry management (FIFO/FEFO)

• Investigate discrepancies and implement corrective actions

• Maintain optimal stock levels to support order fulfillment

Stakeholder Management & Service Metrics

• Work closely with Business teams to manage in-stock availability and replenishment priorities

• Collaborate with Planning, Operations and Fulfillment teams on service level performance

• Engage external stakeholders such as vendors and suppliers on receiving and inventory matters

• Track and improve key service metrics (stock accuracy, inbound SLA)

• Provide inventory insights and reporting to stakeholders

Food Safety & Quality Compliance (FSQ)

• Partner with FSQ team to ensure compliance with food safety standards

• Ensure proper handling of temperature-controlled and perishable inventory Enforce hygiene, storage conditions and product segregation requirements

• Support audits and implement corrective/preventive actions Process Improvement Identify gaps in receiving and inventory processes and drive improvements Implement best practices for grocery fulfillment operations

• Support automation and system enhancements where applicable Standardize SOPs and ensure compliance across shifts

• In-Stock Availability Inbound end to end compliance Shrinkage/Damage rate Cycle count compliance Manhours Productivity