Description
Over the years, it has cultivated a niche in interconnecting applications from mobile and web frontends to the traditional ERP systems through middleware. Today, its best value to the customer is its experience and ability in cross-application connectivity.
To date, its business has remained as that of an outsourced IT arm to the industries.
The Role
We are seeking a seasoned IT Vendor Governance Specialist to lead initiatives in vendor performance, compliance, and risk management. Join a dynamic team and help shape the future of secure, efficient payment infrastructure.
You will be responsible for :
Vendor Oversight & Risk Management
Manage IT vendors, including risk assessment, due diligence, and ensuring compliance with security, legal, and regulatory standards.
Contract & Cost Management
Oversee vendor contracts and costs, ensuring alignment with business goals, budgets, and compliance requirements.
Performance Monitoring & Improvement
Track vendor performance using KPIs and SLAs, conduct regular reviews, and drive continuous improvement initiatives.
Security & Compliance Monitoring
Continuously assess vendor security posture and conduct audits to ensure ongoing compliance and risk mitigation.
Stakeholder Collaboration & Reporting
Maintain strong vendor relationships, act as the main point of contact, and provide regular performance and risk reports to senior management and internal teams.
Ideal Profile
Educational Background & Experience
Degree in IT, Business, or related field, with at least 5 years of experience in vendor management
Industry Knowledge
Experience managing vendors in the payments industry, including performance tracking and resolving disputes.
Regulatory & Risk Awareness
Strong understanding of legal and regulatory requirements, with a risk-focused mindset aligned to critical infrastructure standards.
Analytical & Problem-Solving Skills
Ability to assess vendor performance, analyze KPIs, and implement improvement plans proactively.
Communication & Collaboration
Strong written and verbal communication skills, with the ability to work effectively with internal and external stakeholders.
What's on Offer?
- Work in a company with a solid track record of performance
- Work with and learn from industry leaders
- Join a well-known brand in the payments industry