Junior Operations Analyst (Cross-Border Logistics)

The Opportunity:

Adecco is partnering with a well-established international logistics solutions provider, and we are looking for a Junior Operations Analyst to join their regional operations team permanently. The successful incumbent will support end-to-end logistics performance, analyse operational data and service levels, while partner closely with Operations and regional stakeholders to drive continuous process improvements and enhance customer experience.


Role Details:

• Employment Type: Permanent, Full-time
• Location: East region
• Working Hours: Monday - Friday, 8:30am to 5:30pm (hybrid working model)
• Salary Package: Up to $4,500 + Variable Bonus

The Job:

• Monitor end-to-end (E2E) delivery performance and transit times across regional operations.
• Prepare weekly and monthly operational performance reports and dashboards for management.
• Analyse service level (SLA) performance and identify root causes for delivery deviations.
• Investigate shipment status and support customer enquiries with timely updates.
• Collaborate with Operations and cross-functional teams to drive process improvements and operational efficiency.
• Support quality reviews and continuous improvement initiatives to enhance service delivery and customer satisfaction.

The Talent:

• Diploma or Degree in Logistics, Supply Chain, Business, Data Analytics or a related discipline.
• Strong Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, Power Query and reporting dashboards.
• Exposure to SQL, Power BI or other reporting tools will be highly advantageous.
• Analytical mindset with strong problem-solving skills and attention to detail.
• Good communication and stakeholder management skills, with the ability to thrive in a fast-paced environment.
• Candidates with relevant internships or up to 2 years of experience in logistics, operations, eCommerce or supply chain environments are welcome!

Next Steps:

• Prepare your updated resume and apply via this application or send your resume in MS Word format to vanessa.lew@adecco.com. We look forward to connecting with you.
• Only shortlisted candidates will be notified.

Vanessa Lew
Direct Line: 6697 7933
EA License No: 91C2918
Personnel Registration Number: R25159290