Key Account Manager - Commercial

Company description:

Ricoh (Singapore) Pte Ltd is established as part of the sales and service network to serve the needs of Singapore offices, with Ricoh Asia Pacific Operations Ltd as our immediate holding company and Ricoh Company Ltd in Japan as our ultimate holding company.

Ricoh is selected amongst the Financial Times Best Employers Asia- Pacific 2025.As an industry leader in office solutions, Ricoh creates new value at the interface of people and information, offering a broad range of digital networked products, including copiers, printers, fax machines to digital production printers.

Job description:

Job Description

• Prospect and engage new and existing customers to build and maintain strong relationships within the assigned key accounts.
• Drive sales performance to meet established targets and sales activities.
• Promote account growth by consistently delivering quality customer experience, managing customer relationships, and identifying new business opportunities.
• Navigating the sales process, including addressing objections, negotiating competitive pricing, and closing deals efficiently.
• Deliver tailored solutions and proposals by understanding customers needs, showcasing product value and collaborate with internal teams to create successful outcomes.

Job Requirements

• Diploma or Degree in IT or relevant discipline.
• Preferably with at least 2 years of relevant sales experience in B2B environment.
• Strong account management and relationship building skills, with a customer-centric mindset
• Excellent communication, interpersonal, time-management and active listening skills.
• Self-driven and achievement oriented, with strong sense of initiative and enthusiasm for taking on challenges.
• Strong negotiation skills, with the ability to influence, persuade and secure new business opportunities.
• High level of professionalism, integrity and ethical conduct.