Key Account Manager – Existing Business

About the Role
Our client is a leading European distributor of workplace products and services, ranked as the third largest in the world. They are committed to employee development and creating a culture that fosters passion, excellence, respect, and agility.

The Key Account Manager – Existing Business will be responsible for managing a portfolio of active corporate accounts, ensuring sustainable and profitable growth in Singapore.

Key Responsibilities :

• Manage a portfolio of active corporate accounts in Singapore


• Drive profitable growth through upselling and cross-selling opportunities


• Advocate the company’s value proposition to ensure customers understand its full capabilities


• Develop and implement Account Development Plans through face-to-face meetings or video calls


• Collaborate with internal departments (Customer Service, Logistics, Marketing) to deliver excellent service and customized solutions


• Coordinate special sourcing requests from customers, following company guidelines


• Oversee pricing and margin management


• Report on sales activities, update CRM with activities, opportunities, and progress


• Coordinate with the International Account Manager to align with global tender and agreement conditions


• Support the digitalization of the customer’s order-to-pay journey using the company’s e-solution


• Work closely with the Corporate Inside Sales team to optimize sales processes and manage customer requirements


• Undertake any other ad-hoc tasks assigned by the management team

Qualifications & Skills :

• Proven experience in managing key accounts and driving business growth


• Strong communication and interpersonal skills


• Ability to collaborate effectively with cross-functional teams


• Strong organizational and time-management skills


• Proficiency in CRM systems and digital sales tools


• Experience in pricing and margin management


• Customer-focused with a passion for delivering high-quality service and solutions