Key Account Manager

1. RESPONSIBILITY

• Manage high-value, multi-million-dollar accounts by building strong relationships with key decision-makers, including managers and C-level executives, in top-tier organizations.


• Drive growth through strategic upselling by identifying opportunities to expand existing customer partnerships, maximizing value for both clients and the business.


• Be the primary point of contact to onboard new clients after signing the contract.


• Communicate clearly the progress to internal and external stakeholders.


• Participate in RFP, RFI, RFQ, Tenders…


• Negotiating all contracts with the clients and partners.


• Manage customer and partner data on the CRM system.


• Prepare weekly and monthly reports.


• Other tasks assigned.

2. REQUIREMENTS

• Proven account management or other relevant experience (05+ years).


• Proven ability to communicate, present, and influence effectively at all levels.


• Proven ability to manage multiple accounts while paying strict attention to detail.


• Excellent listening, negotiation, time management, and problem-solving skills.


• Fluent in both spoken and written English.


• Hard-working and self-accountable.


• Experience with Ecommerce projects is a plus.