Laptop Technician

About Us

We are active on major e-commerce platforms in Singapore, with many years of professional experience in second-hand computers. We refurbish and sell quality business laptops, including Lenovo ThinkPad, Dell Latitude and HP EliteBook, online and from our retail shop. We are moving into a bigger space and growing our team.

Job Responsibilities

• Inspect, test and grade laptops (screen, keyboard, battery, ports, storage, cooling)


• Diagnose and repair hardware and software issues


• Upgrade RAM and SSDs; replace batteries, keyboards, screens and fans


• Clean and prepare laptops for sale; install Windows and drivers; securely wipe data


• Perform final quality checks and record serial numbers and condition before items are listed or shipped


• Handle warranty checks and after-sales technical support


• Answer walk-in customers' technical questions


• Help with receiving stock, packing and dispatch daily orders

Requirements

• Nitec / Higher Nitec in IT, electronics or a related field (or equivalent experience)


• 0-3 years of laptop or PC repair experience; candidates without experience but with strong hands-on skills are welcome to apply


• Good knowledge of Windows, BIOS and hardware troubleshooting


• Careful, HONEST and organized; accurate grading matters to us


• Comfortable dealing with customers


• Able to occasionally lift and carry boxes or equipment of about 10-15 kg when stock arrives


• Able to work retail hours, including some weekends